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FAQ

Artwork Submission

Basic Instructions For Artwork Submission   Step 1. Download/Create a Start File: To Download a Start File, click here. Step 2. Create Your Design: A. Safe Zone, Subtract -.125″ From Finished Edge.(green dashed line) Be sure to keep all text and important image(s) inside the designated red safe zone to ensure...

Shipping

How will you ship my order? How do you compute shipping charges? Do you offer blind shipping? How will you ship my order? We ship nationwide using major carriers such as FedEx and UPS. The best shipping method is determined based on the transit time selected when...

Proofs

Can I upload my file for you to review without making a purchase? What can I check on my electronic PDF proof? Do you offer hard copy proofs? Can I upload my file for you to review without making a purchase? You sure can. We are famous for...

Billing And Payment

What payment methods do you accept? What information is needed for payment? Why does the billing address have to match with the credit card company's records? When am I billed for my order? When will I be charged sales tax? What payment methods do you accept? We currently accept the...

Ordering

How do I place an order online? How can I be sure I'm ordering the right product? How do I get a price quote before placing my order? What shipping methods do you offer? Is your website secure for online payments? What are instance when you refuse an order? What is...

Paper Type Categories

14 pt. Cardstock Gloss (AQ) Thicker hefty cover paper type that gives a rich substantial feel finished with gloss varnish for sharper and brighter images. Can endure tougher wear and tear. Perfect for impressive postcards and business cards. 100 lb. Gloss Book Full bodied paper coated with a...

File Preparation Guides

1. File Creation Guide 2. File Format Guide 3. Image Resolution File Creation Guide Resolution 300dpi Safe Zone Height -Subtract .125" From finished printed edge. Safe Zone Width -Subtract .125" From finished printed edge. Bleed Width +Add .25" From finished printed edge. Bleed Height +Add .25" From finished printed edge. Color For optimal printing, we recommends uploading your files in...

Upload Problems or Errors

I'm having problems with your site. What should I do? Why isn't my file uploading? I'm having problems with your site. What should I do? Please make sure you have your Adobe Flash updated to version 10.2 or higher. Click here to download the latest version...

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